Small Business Management Career Snapshot

The Certificate in Small Business Management is a two-semester program that provides students with basic computer skills as well as the coursework to enable them to write a business plan, understand accounting principles, manage people and resources, obtain financing and market their new business venture.

Graduates May be Employed as…

  • Customer Service
  • Assistant Managers
  • Office Management Trainee
  • Project Managers
  • Market Researchers
  • Sales Rep / Trainees
  • Office Clerks
  • Entrepreneurs


Examples of Potential Area Employers

  • Banks
  • Law offices
  • Utility or Medical Practice Offices
  • Retail Stores
  • Restaurants
  • Hotels
  • Entrepreneurs/Self-Employed
  • Insurance Agencies
  • Hospitals
  • Government Agencies
  • Non-Profits
  • Staffing Agencies
  • Manufacturers
  • Financial Organizations


Northwest Arkansas Area Wages

Administrative First-Line Supervisor:

Entry-level Wage............................................................................................. $27,360 annually

Average Wage................................................................................................. $42,972 annually

Customer Service Representatives:

Entry-level Wage............................................................................................. $19,949 annually

Average Wage................................................................................................. $30,578 annually

Experienced Wage......................................................................................... $35,893 annually

Human Resources Assistants:

Entry-level Wage............................................................................................. $29,492 annually

Average Wage................................................................................................. $36,555 annually