Administrative Medical Assistant

Administrative Medical Assistant

empty medical office

Program Duration

1 semester

Program Type

Certificate of Proficiency

Median North Arkansas Salary

$29,000 (Career Information)

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Why Choose This Program

A student can graduate quickly and join the workforce. Administrative medical assistants are in high demand.


About The Program

The program prepares a graduate to work in hospital and outpatient clinic settings. Medical assistants perform administrative duties under the direction of physicians and licensed staff in their offices or other medical settings.

This program offers the student a broad foundation in basic medical assisting skills including classroom and skills lab and practicum hours in a medical setting under the supervision of clinic personnel and the college program director. The administrative components of the role are addressed using computer technology to simulate a healthcare practice for scheduling, medical records processes and insurance billing and coding. Introductory computer skills and math for financial record keeping are included. Administrative medical assistant training and education consist of learning experiences in communication skills and patient relations, medical law and ethics, patient intake, medical record and privacy practices, and general clinic office practices including basic medical coding and billing.

Paying for College

Northark is affordable! We offer nearly $500,000 annually through institutional and foundation scholarships in addition to federal and state aid. See our scholarships and other financial aid programs.

Transfer or Stackable Options

The Administrative Medical Assistant program is a one-semester Certificate of Proficiency that can be stacked with the companion Medical Assistant Technical Certificate.

Faculty Contact

Angie Moix
CNA/Medical Assisting Program Director
(870) 391-3140

Learning Outcomes

  • AMA graduates perform medical office appointment scheduling for new and established patients, referrals, diagnostic test or procedure scheduling, and perform general office procedures including professional communication and correct medical terminology with patients, healthcare providers and staff.
  • AMA graduates demonstrate patient intake procedures, insurance and benefit verification, and knowledge of basic coding, recognizing OSHA and Medicare/Medicaid services guidelines.
  • Graduates prepare and file patient medical records electronically and in paper formats, following HIPAA Guidelines, assuring privacy and security of protected health information.
  • Graduates perform financial procedures regarding insurance co-payments, creating statements, bookkeeping and basic computer skills, and explain patient’s Bill of Rights and provide education regarding consents, insurance billing and procedures and follow-up.

Licensure and Certification

Graduates of our Medical Assisting programs complete all course work necessary to sit for the NHA CCMA certification exam. Certification is not currently required by the state of Arkansas for Medical Assisting but is preferred by many employers. We are unsure of the certification requirements in other states.