Computer Support Technician

Information Technologies

IT students in computer lab

Program Duration

1 semester

Program Type

Certificate of Proficiency

Median North Arkansas Salary

Career and Wage Information

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Why Choose This Program

IT is a field that is stable, growing, and even pandemic-proof. Instructors use real-world examples and applications throughout every class.


About The Program

The Information Technologies Certificate of Proficiency is designed for students to learn the fundamental skills of computer hardware and software repair. Students will learn basic skills in network technologies and equipment, tools and techniques for personal computer repair, managing routing and switching technology, and basic network wiring and physical layer technologies for an entry level position in computer systems administration.

Upon completion of this certificate of proficiency, graduates will be prepared to take the industry certification exam, CompTIA A+. Students completing this degree are prepared for an entry position as a computer repair technician or Linux System Operator.

National Science Foundation Grant for IT Networking

Paying for College

Northark is affordable! We offer nearly $500,000 annually through institutional and foundation scholarships in addition to federal and state aid. See our scholarships and other financial aid programs.

Transfer or Stackable Options

This certificate is stackable with the Information Technologies Technical Certificate and Associate of Applied Science in Information Technologies.

Faculty Contact

Rick Williams
Information Technologies Instructor
(870) 391-3233

Learning Outcomes

  • Develop an awareness of the social and economic factors that affect the necessity for and security of information technologies in the modern world.

  • Demonstrate the knowledge and skills necessary to configure, maintain and troubleshoot standard computing hardware, software and operating systems.

  • Develop the skills necessary to demonstrate knowledge of routing, switching, network applications, protocols, and services.

  • Demonstrate the skills necessary to design and implement a modern, efficient and sustainable computer network and to perform network administration, management, and security activities.

  • Demonstrate knowledge of emerging trends and the ability to solve real-world problems within the information technology field.