Computer Support Associate

Information Technologies

IT student plugging in cords

Program Duration

1 year (Two Semesters)

Program Type

Technical Certificate

Median North Arkansas Salary

Career and Wage Information

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Why Choose This Program

The IT field keeps people connected, secure, and working during times when all other industries are re-thinking what the future holds for their employees. 


About The Program

The Information Technologies Technical Certificate prepares students not only for networking and security, but also introduces them to Cloud Technologies, programming, and the operation of today's computer hardware, and operating system software.

National Science Foundation Grant for IT Networking

Paying for College

Northark is affordable! We offer nearly $500,000 annually through institutional and foundation scholarships in addition to federal and state aid. See our scholarships and other financial aid programs.

Transfer or Stackable Options

The certificate may be applied to the Associate of Applied Science in Information Technologies or may be used as one of the technical disciplines required for the Associate of Applied Science in General Technology.

Faculty Contact

Rick Williams
Information Technologies Instructor
(870) 391-3233

Learning Outcomes

  • Develop an awareness of the social and economic factors that affect the necessity for and security of information technologies in the modern world.

  • Demonstrate the knowledge and skills necessary to configure, maintain and troubleshoot standard computing hardware, software and operating systems.

  • Develop the skills necessary to demonstrate knowledge of routing, switching, network applications, protocols, and services.

  • Demonstrate the skills necessary to design and implement a modern, efficient and sustainable computer network and to perform network administration, management, and security activities.

  • Demonstrate knowledge of emerging trends and the ability to solve real-world problems within the information technology field.